Returns & Exchanges

At The Couture Club, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all items in their original, unworn condition. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

• 3.
  Ship Your Package

  Generate and print your prepaid shipping label from the portal, then drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.